Monero & Crypto Swap — Frequently Asked Questions

Everything you need to know about swapping Monero (XMR) and other crypto on Coinastr. Can't find your answer? Contact us.

Account & Fees Swap Process Security & Privacy Supported Coins Affiliate Programme Troubleshooting

No. Coinastr is completely anonymous. You do not need to register, verify your identity, or create an account for standard swaps. Simply choose your pair, enter your receiving address, and send your crypto.

Most swaps complete in 1–3 minutes. Speed depends on blockchain network congestion. Bitcoin transactions may take slightly longer due to block confirmation times.

Guest users pay a floating rate of 5% per swap (market-driven, may vary) or a fixed rate of 6%, while registered users get a floating rate of just 2.5% or lock in a fixed rate of 3%—no hidden fees, the rate shown is exactly what you get.

We support every coin listed on major exchanges — over 1,500 digital assets across 90+ blockchain networks.

Yes, we prioritize your privacy in every transaction and never hold your funds longer than needed to complete the swap.

In the rare case of a failure, your funds are automatically refunded to the sending address. Contact support@coinastr.com with your Swap ID for assistance.

KYC is not required for standard swaps. It may be requested for high-value transactions or if our compliance system flags unusual activity.

Sign up, get your unique referral link, share it. When someone uses your link and completes a swap, you earn 25% of the swap fee. Earnings are tracked in your dashboard.

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Still have questions?

Our support team is here to help. We respond to all enquiries within 24 hours.

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